Survey: App. Email . Smiley Kiosk . Links, widgets & QR codes . Smiley Buttons .
Collect meaningful insights from your clients and staff with unparalleled speed and simplicity. Begin in just a few moments.
Join a thriving community of satisfied clients
We assist countless businesses in perfecting their customer and employee engagement strategies.
Stand-alone tablet feedback application
Collect immediate responses via a tablet or specialized kiosk, even without an internet connection. Benefit from the freedom to acquire data in any location – perfect for surveying customers, generating leads at trade shows, performing street-level market research, or conducting site inspections.
Acquire valuable insights through email
Distribute personalized email questionnaires promptly to gauge the sentiments of your clients and workforce. Monitor all key experience metrics such as NPS, eNPS, CSAT, or Customer Effort Score.
SurveyKiosk - your comprehensive, fully managed feedback system
Obtain instant feedback exactly where interactions occur with SurveyKiosk – a complete, scalable feedback system implemented across all critical customer and employee engagement points. Discover the root causes of satisfaction or dissatisfaction among your clients and staff.
Interactive online feedback questionnaires
Gather responses digitally through web links, QR codes, email footers, and social media platforms. Integrate InRate to embed feedback mechanisms directly into your website, ensuring a smooth and uninterrupted user journey.
A single tap, endless possibilities for enhancement!
Our Smiley Buttons are ideal for rapid feedback collection in high-traffic zones. Their recognizable smiley faces promote peak interaction, leading to exceptionally high response rates.
Instantaneous insights
Receive immediate feedback and notifications regarding your critical concerns through our app push alerts, SMS, and email notifications. Access vital insights whenever necessary and work with your team on pressing matters identified, utilizing our Manager App and comprehensive case management system.
Automatic feedback data analysis and comprehensive reporting
Automatically identify trends within your data through in-depth statistical and textual analysis provided by our real-time analytics platform. Visualize your data dynamically and monitor your progress consistently. InRate simplifies the process of assessing and interpreting feedback, enabling you to foster expansion and pioneering solutions.
Client Experience Oversight Platform
Heed the voice of your clientele and transform them into your strongest advocates by resolving customer experience challenges proactively, before they impact your operations.
InRate’s robust intelligence and analytical capabilities streamline the monitoring of customer experience. Engage in continuous listening and prompt action to implement impactful changes that will create business value and significantly boost your profitability.
Workforce Engagement Management System
Empower your team to become your most fervent supporters. Content employees are more inclined to endorse their organization, contributing to outstanding achievements.
Leveraging InRate for ongoing feedback collection will equip your company with the necessary intelligence to initiate transformation and foster groundbreaking ideas – thereby enhancing engagement, boosting output and creativity, and cultivating and retaining valuable personnel.
Discover the benefits InRate offers your enterprise
Launch your customer and employee experience initiative within minutes, not an extended period.